Our ultimate objective is to protect our policyholders’ rights mitigating the risk exposure and positioning the company for future growth by increasing market share, expanding product basket and developing staff skills. We also focus on growth of retail business (Individual Insurances) through effective utilization of our agencies and through expanding the branch network. In respect of developing operations’ process, we have been diversifying our businesses and creating new products. The company’s mission and vision are supported by our values which are integrity, customer care, excellence, sustainable value creation and our teamwork. Our vision is to continually excel so as to make our company the best insurance provider in the Sultanate in the eyes of all stakeholders.
Our mission is to stand out in helping our customers and to make them appreciate the need of protecting themselves & their properties from unforeseen risks.
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